E-commerce

Manage daily operations on e-commerce platforms (SHOPEE,LAZADA,TIKTOK)
Handle product listing, pricing updates, campaign setup, voucher setup, and promotional activities
Assist on Video Upload by Schedule
Manage and optimise  affiliate programs  and support collaboration with influencers and affiliates.
Monitor store performance, including  sales performance, product rankings, and customer feedback .
Handle  customer inquiries and messages  across e-commerce platforms in a timely and professional manner.
Analyse sales data and platform insights to improve  store performance, traffic, and conversion rates .
Execute promotional activities like campaigns, voucher, shocking sales
Assist with basic after-sales support, including returns, exchanges, and customer complaints.
Prepare weekly/monthly KPI reports