EF Prime Analyst - Customer Experience Operations

Location: Dubai, UAE

Industry: Logistics and Supply Chain

Job Type: Full-time

Experience Level: Entry to Mid Level

Salary: 10,000–15,000 AED per month (subject to confirmation)

Role with Amazon focused on enhancing Prime customer experience across external fulfillment channels in MENA. Combines data-driven analysis, operational strategy, and program execution to improve delivery performance and customer satisfaction.

• Analyze operational and customer experience data to identify improvement opportunities
• Support planning and execution of projects to enhance Prime delivery performance
• Collaborate with cross-functional teams across fulfillment, operations, and product
• Monitor key performance indicators and ensure alignment with customer experience goals
• Drive process improvements using data insights an...