EG Business Analyst (ServiceNow)

NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 14,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region. Job Description Serve as the critical bridge between business stakeholders and technical development teams for ServiceNow implementation projects, with specific focus on Public Sector Digital Services (PSDS), Customer Service Management (CSM), and App Engine implementations. Analyse complex business requirements, system integrations, data migrations, translate them into detailed specifications, and ensure ServiceNow solutions seamlessly connect with existing enterprise systems whilst opt...