Emergency Services Team Lead

Restoration Supervisor

Location: SERVPRO of Sussex County North

Benefits

• 401(k) with matching
• Free uniforms
• Health insurance
• Competitive compensation
• Superior benefits
• Career progression
• Professional development
• Training & development

Responsibilities

• Coordinate and perform production processes as scheduled and ensure quality control
• Manage the customer and client experience and overall customer satisfaction tracked with online reviews
• Communicate clear expectations to restoration technicians and supervise their activities
• Document a detailed and accurate job file to support the services provided
• Manage labor and consumable item usage on assigned projects
• Communicate with restoration project manager and office staff on project progress and issues

Additional Responsibilities