Emergency Services Telecommunications Specialist

**Description**

Your passion belongs at UNC Health. Join more than 56,000 teammates working together to improve the health and well-being of the communities we serve across North Carolina.

Summary:
Provides expert telecommunications activities for continuous monitoring of hospital facilities and during emergency situations requiring the coordination of information to multiple police, fire and rescue agencies as well as medical personnel.

Responsibilities:
1. Communications Systems and Documentation Receives screens, prioritizes and documents incoming and outgoing emergency and non-emergency police calls using police telephone and radio communication equipment. Provides information and assistance to callers in a pleasant, calm and sensitive manner. Documents all calls promptly and legibly using the dispatch log system.
2. Information Collection and Distribution Obtains accurate information from the caller upon answering the phone or radio. Prioritizes...