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Employee Relations Policy Advisor - 6 Month Fixed Term Contract

Marks and Spencer

United Kingdom, United Kingdom, United Kingdom Full time June 18, 2026
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Opportunity Description

Please note this role is a 6-month fixed term contract. 

Working pattern

This role is suited to someone who is comfortable working in a retail-facing environment and can offer flexibility around operational needs.

  • Hybrid working with at least 3 days per week in the office
  • Wednesday is the team anchor day
  • During the first 6 weeks, training will be office-based 5 days per week
  • Core shift patterns are typically 8am–4pm, 9am–5pm or 10am–6pm
  • You’ll need flexibility for late nights on either a Tuesday or Thursday, approximately 1 in every 6 weeks
  • Weekend working is expected up to every other weekend, depending on rota and business need
  • What you’ll do

    Your key accountabilities will include:

  • Provide expert policy advice and coaching to line managers and BIG representatives via telephone, supporting confident and fair decision-making
  • Deliver an outstanding customer experience by meeting key s...
  • Full time Information and Record Clerks

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