Opportunity Description
WeaverFintechisapurpose‑driven,data‑centricFinTechcompanyrevolutionizingfinancialservicesformorethan3millionSouthAfricans.Wesimplifyfinancialjourneysempoweringcustomerstoshop,lend,insure,andthrive.OurDataEngineering&Analyticsteamplaysacriticalroleinbuildingscalable,moderndatasolutionsthatdriveinnovationandenabledata‑drivendecision‑makingacrossthebusiness.Joinusinacollaborative,high‑growthenvironmentwhereyourworkmakesarealimpact.
Whatyouwilllovedoinginthisrole
- Providefirstandsecond-linesupportforallend-userdevicesincludingdesktops,laptops,mobilephones,tablets,VOIPhandsets,printers,scanners,andperipheraldevices.
- Ensureallservicedeskincidents,tasks,andservicerequestsarerespondedtoandresolvedwithinagreedSLAtimelines.
- Proactivelyfollowuponoutstandingticketsandcommunicateeffectivelywithuserstomanageexpectations.
- Provideon-siteandremotesupportacrossmultiplelocations,includingheadofficeandretailstores.
- Assistwithonboardingof...
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