End User Operations Specialist

Summary The Library of Congress shares its vast collections of books, manuscripts, photographs, maps, audiovisual materials, and priceless artifacts to cultivate curiosity and spark imagination. We engage, inspire, and inform Congress and the American people with a universal and enduring source of knowledge and creativity. We seek highly talented professionals to join a vibrant and collaborative community. Your work here will have lasting impact on the Library and its users well into the future. Responsibilities This permanent position is hybrid telework-eligible. It is not eligible for 100% distant/remote telework. The position is in the End User Operations Section of the IT End User Services Division, IT Partner Engagement, a directorate within the Office of the Chief Information Officer. The incumbent is responsible for managing and executing end user support tasks. The tasks demand interpreting and applying IT policies, standards, and requirements, as well as adapting and modifying...