End User Services Specialist

## End User Services SpecialistApplylocations: Petaling Jaya (First Avenue)time type: Full timeposted on: Posted 4 Days Agojob requisition id: R- **Responsibilities*** Support the day-to-day IT support for end users, ensuring incidents and service requests are resolved within agreed SLAs* Troubleshoot and support laptops, mobile devices, operating systems, printers, peripherals and enterprise applications across Windows and macOS environments* Support audio-visual equipment, video conferencing systems, meeting room technologies and hybrid workplace solutions* Perform endpoint provisioning through zero touch, deployment, configuration, software installation and device lifecycle management* Manage user onboarding, offboarding and device allocation* Maintain accurate IT asset inventory records including hardware, software, warranty tracking and asset lifecycle management* Utilize IT Service Management (ITSM) tools to manage incidents, service requests, problems and asset records w...