Eng. II, Infra Run

Responsible to manage and support Secure Transport, Autosys, UAC SAAS (Stone Branch) and NDM Infrastructure globally

To work on day-to-day BAU which includes incident, change, problem, and request management

To perform proactive health checks, alerts monitoring, and scheduled maintenance activities to ensure Enterprise Scheduling infrastructure service availability is stable and secured

As an Operations engineer in the team, should be capable of resolving High priority incidents which are business impacting as quickly as possible with minimum business impact and provide break-fix.

Customer obsession and passion to deliver service excellence

Adhere to all operational procedures and set OLA/SLAs to constantly render superior service delivery

Assist with the implementation of new infrastructures, concepts and changes to the network in line with b...