Engagement Delivery Lead (ServiceNow Business Group) - Cognizant

About the role

Are you a delivery leader who thrives at the intersection of strategy, technology, and people? We are looking for an exceptional Senior Delivery Lead to anchor our ServiceNow Business Group (SNBG) - a high-growth practice at the forefront of enterprise digital transformation.

In this pivotal role, you will set the delivery vision, shape our go-to-market approach in close partnership with Sales, and build the capabilities that enable our teams to deliver outstanding outcomes for some of the most complex enterprise accounts across the region. You will be the guardian of delivery excellence - bringing structure, empathy, and commercial nous to every engagement.

What you'll do

Delivery Strategy & Governance

• Define and champion a scalable delivery strategy for SNBG, setting the standard for quality, governance, and consistent outcomes across programmes.
• Own end-to-end programme health - overseeing scope, sche...