Engine Field Service Technician - Level Ii

As a Technical Specialist, the incumbent will focus on IP-based fixed access networks and work with Layer 1, Layer 2, and Layer 3 protocols. The incumbent will develop manual and automated tests, verify feature functionality, maintain features deployed in customer networks, and ensure high-quality solutions through collaboration with R&D and Product Management teams. HOW YOU WILL CONTRIBUTE AND WHAT YOU WILL LEARN You will gain in-depth proficiency in IP-based fixed access networks and Layer 1, 2 and 3 protocols. You will develop manual and automated tests to validate feature functionality and customer deployments. Collaborate with R&D and Product Management teams to enhance products and ensure high-quality solutions. Learn to integrate real-world customer feedback into the product development process for continuous improvement. Deepen your understanding of DSL and MoCA technologies and apply that knowledge to real-world scenarios. Strengthen problem-solving and analytical skills in tr...