Engineering Coordinator

Position Overview

The Hotel Engineering Coordinator serves as a central support role ensuring seamless day-to-day operations across all hotel divisions, including Housekeeping, Engineering, Front Office, and Guest Services. This position plays a critical part in the rollout and ongoing management of Casa Cipriani’s new hotel operations platform designed to automate service tasks, track guest requests, coordinate maintenance, and enhance communication between teams. The Coordinator helps bridge operational departments, ensuring technology, service, and efficiency align with Casa Cipriani’s standards of Culture, Authenticity, Simplicity, and Elegance.

Key Responsibilities

System Implementation & Management

• Assist in the launch, configuration, and continuous optimization of the hotel’s new operations system (e.g., HotSOS or equivalent platform).
• Coordinate system traini...