Engineering Specialist (Network and Cybersecurity Products)

AIS

Bangkok, Bangkok, Thailand Full time June 04, 2026

Opportunity Description

Job Description

Diagnose and troubleshooting hardware and software issues related to network and security products in compliance with SLA.

Coordinate with vendors, outsource teams, and customers to resolve technical problems.

Manage and support outsourcing teams for onsite services and provide remote access support.

Plan, coordinate, and execute software upgrades.

Implement configuration changes (add, remove, or modify) as required.

Collaborate with 1st Tier Engineers to collect case details and provide guidance.

Escalate and update cases to management in a timely and professional manner.

Prepare case-related documentation, including incident reports and change request action plans.

Qualifications

Bachelor’s degree in computer science, Computer Engineering, Telecommunication Engineering, or related fields.

Minimum 5 years of experience in Firewall, LAN networking, Cybersecurity and re...

Full time Computer Occupations

Submit your application for Engineering Specialist (Network and Cybersecurity Products) at AIS

Location Bangkok, Bangkok

Country Thailand

Type Full time

Category Computer Occupations

Posted June 04, 2026

Deadline July 14, 2026