Enterprise Contact Center Architect

Our client, a leading organization in the technology and customer experience sector, is seeking a dedicated and innovative Enterprise Contact Center Architect to join their dynamic team. As an Enterprise Contact Center Architect, you will be an integral part of the enterprise architecture team supporting large-scale contact center and customer experience initiatives. The ideal candidate will demonstrate strategic thinking, strong leadership, and a passion for transforming customer interactions through cutting-edge technology, which will align successfully in the organization.

**Job Title:** Enterprise Contact Center Architect

**Location:** Dallas, Texas, Nashville, TN, Atlanta, GA, Chicago, IL

**Pay Range:** Salary commensurate with experience (Perm position)

**What's the Job?**

+ Design, govern, and evolve comprehensive contact center and customer experience ecosystems at an enterprise level.
+ Lead end-to-end CX, Conversational AI, a...