Enterprise Retention Consultant

A dollar of renewal saved is a dollar of growth. Adobe’s Retention Center of Excellence (COE) is investing in seasoned renewal leaders to consult with account teams and protect our largest enterprise contracts. The Enterprise Retention Consultant protects and grows Adobe’s enterprise customer base by leading the most complex, high-risk, and high-value renewals across our largest strategic accounts.

Role Overview

The Enterprise Retention Consultant is a senior consultative role mapped to ~2 Industries (NA) or Geographies (EMEA), partnering closely with the Industry/Region GM. The role will be assigned a list of renewals with $500K+ net attrition risk and will diagnose renewal risk, coach account teams on deal strategy and negotiation, and structures agreements that protect long-term retention and revenue—without taking ownership of the deal.

Key Responsibilities

• Diagnose renewal risk early—identifying root causes such as product gaps, rela...