Entry Level Customer Experience Coordinator

Job Title: Customer Experience Service Coordinator (Entry Level)
Job Description
The Service Coordinator acts as the primary point of contact for customers, coordinating field service activities and ensuring that all service requests are executed smoothly from intake through completion. In this role, you intake, log, and manage customer inquiries, provide timely service estimates and job quotations, and keep customers informed through clear, proactive communication. You work extensively within Microsoft ERP and CRM platforms, including Navision and Microsoft Dynamics, to manage customer data, service workflows, and order processing. You generate and maintain reports while balancing multiple assignments in a fast-paced environment, supporting a growing organization that values honesty, loyalty, and internal career growth.
Responsibilities

+ Serve as the primary point of contact for customers, providing professional, service-oriented support for all field service reque...