Epic Customer Care Associate

Job Description
Our client is seeking a Customer Care Associate to join their team. Customer care is being pulled from ambulatory clinics on a daily basis. We need a resource that can help supplement the team during this transition that will have the flexibility to round customer clinics to address Epic related questions. Additionally, manage help desk tickets by triaging, troubleshooting, and resolving issues in a timely, customer-focused manner.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, mil...