ERP Systems Analyst

Responsibilities

• Support the implementation and efficient running of the Business World ERP solution.
• Help maintain smooth system operation, integrity and security.
• Work with Finance, HR, Procurement, Technology and Insight, Project Support Services and wider teams to identify and implement system improvements.
• Support the installation and configuration of the ERP software‑as‑a‑service system.
• Lead assigned project activities in line with milestones, deadlines and agreed timescales.
• Provide progress updates to stakeholders and assurance that projects or change requests remain on track.
• Document end‑user and system team processes, creating clear user guides and procedural documentation.
• Deliver user training to ensure staff can use ERP systems effectively and consistently.
• Co‑ordinate monthly user acceptance testing for hotfixes and updates, taking remedial action where issues arise.
  Full-time IT & Technology