Escalation Specialist, Social Comms and Escalations

Escalation Specialist, Social Comms and Escalations

_corporate_fare_ Google _place_ Singapore

**Early**

Experience completing work as directed, and collaborating with teammates; developing knowledge of relevant concepts and processes.

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Google will be prioritizing applicants who have a current right to work in Singapore, and do not require Google's sponsorship of a visa.

**Minimum qualifications:**

+ Bachelor's degree or equivalent practical experience.
+ 2 years of experience in a customer or client-facing role supporting incident response management, risk mitigation, or customer support.

**Preferred qualifications:**

+ 2 years of experience building relationships with stakeholders or clients.
+ 2 years of experience analyzing data and generating business insights in order to guide business decisions.
+ 2 years of experience in managing vendor and outsourced providers.
+ Abil...