eStore L1 Support

Job Code: 306/001/317

Industry: Information Technology

Employment Term: 1 Year (Renewable, based on performance)

An IT organization is seeking an experienced eStore L1 Support professional to manage and support production environment issues for its e-commerce platform. The role involves troubleshooting platform-related issues, analyzing logs, and ensuring the smooth functioning of existing e-commerce applications.

The ideal candidate will have strong expertise in Hybris Commerce, excellent debugging skills, and experience supporting enterprise-level e-commerce environments, including integrations with ERP systems, payment gateways, and third‑party solutions.

• Responsible for managing production environment issues on a day-to-day basis.
• Troubleshoot Hybris Commerce platform issues and provide timely resolutions.
• Review and analyze system logs...