Event Sales & Client Success Coordinator

• Directly sell smaller events as determined appropriate by the Manager.
• Drive Results - Maximise revenue and adhere to event profit guidelines for all assigned business.
• Deliver World Class Service - Meet client needs through attending client meetings and responding to client concerns questions and problems.
• Follow up with clients through final billing thank you letters post-event service evaluations and lead hand-offs.
• Effectively use Encore tools and resources to respond to customer requests.
• Ensure CRM is accurate and up to date at all times.

The duties and responsibilities described are not a comprehensive list and may change or additional tasks within scope of work may be assigned at any time with or without notice as necessitated by business demands.

IC