Opportunity Description
We are seeking a to join our team!
You will be responsible for helping customers by providing products, educating on service information, and raising awareness and brand exposure.
The role will entail participating and curating face-to-face events for our clients (mall, pop-up, big-box retail, etc.), which range from Forbes Fortune 1 - Forbes Fortune 60 companies and some of the world's largest nonprofit/charitable organizations.
Position duties:
- Handle customer inquiries and complaints
- Help with the subscribing of customers for long term services
- Upgrade existing customers/subscribers
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and ser...
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