Opportunity Description
Key Responsibilities
- Review assigned case recordings monthly.
- Identify and flag any concerning, high-risk, or non-compliant case recordings in accordance with organisational guidelines.
- Highlight patterns or recurring issues observed across cases, where relevant.
- Document and report flagged cases clearly and concisely to the designated supervisor/manager.
- Maintain confidentiality and professionalism when handling all case information.
- The role primarily involves reviewing written case recordings rather than direct casework.
- Focus is on quality assurance and early identification of potential concerns.
- Strong attention to detail.
- Ability to assess case documentation critically and objectively.
- Basic understanding of case management principles (preferred).
- Good written communication skills for...
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