Executive Director, High-Net-Worth Card Hospitality General Manager

JPMorgan Chase is seeking a dynamic and visionary Executive Director to serve as Head of High-Net-Worth Card Hospitality.
As an Executive Director within the High-Net-Worth Card team, you will lead the strategy, operations, and client experience for our HNW cardmember hospitality programs. This senior leadership role is a front-facing, relationship-driven role focused on driving best-in-class standards and delivering exceptional quality in service while ensuring alignment with JPMC brand values, operational standards, and HNW cardmember expectations.

**Job Responsibilities**

+ Provide strategic and tactical operational oversight and ensure consistent execution of all operating standards, policies, and procedures across all aspects of the hospitality program.
+ Oversee Food & Beverage management team, operating budget, and internal partner relationships to ensure exceptional service and operational efficiency.
+ Lead the client experience strategy including...