Executive Director, HR Service Management

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

**Position Summary**

The Executive Director, HR Service Management is responsible for running HR Solutions Delivery as a high-performing, data-driven service organization. The Executive Director, owns how HR services are measured, governed, delivered, and analyzed across CVS Health, ensuring every colleague, manager, and leader receives consistent, reliable, and high-quality HR support.

This role is also responsible for establishing and implementing best practices within the HR organization, including service performance, re...