Executive Head Housekeeper

The Chelsea Harbour Hotel is seeking a dynamic and energetic Executive Head Housekeeper to oversee the housekeeping operation and contribute to the overall guest experience. This role requires strong attention to detail, a passion for service excellence, and the ability to create memorable, personalised guest moments while maintaining the highest operational standards.

You will be responsible for:

• Lead and develop the catering/housekeeping team to deliver consistently high service standards in line with Chelsea Harbour brand values
• Manage staffing levels, rotas, payroll inputs, recruitment, training, and performance reviews
• Oversee day‑to‑day operations, including linen, stock control, equipment, uniforms, and VIP room checks
• Ensure health & safety, COSHH compliance, and completion of all mandatory training
• Control costs, reduce wastage, and identify opportunities to improve departmental efficiency and profi...