Exhibit Services Coordinator - Rosen Shingle Creek Orlando

Job Details

Description

Position Overview

Provide customer service to exhibitors and support the overall growth of exhibit revenue at the assigned hotel. Process incoming client requests and generate exhibit orders at Encore locations. Partner with Sales Managers and act as the liaison between operations team and customers. This position reports to the Director, Event Technology.

Key Job Responsibilities

Customer Support/Sales

• Demonstrate strong customer service skills and maintain positive relationships with all internal and external clients. 

• Properly coordinate customer requests for advanced technologies or customized services with operations and hotel teams. 

• Call, fax and e-mail exhibitors and solicit their business for upcoming events.

• Use consultative sales approach to uncover all customer needs and provide solutions. 

• Prepare onsite ...