Experienced Service Advisor Role at Budds’

Join Budds’ Chevrolet Cadillac Buick GMC as an Experienced Senior Service Advisor. Drive exceptional customer care while managing repair orders and mentoring fellow advisors in a dynamic Service Department.
In this crucial role, you’ll greet customers, assess their vehicle needs, and ensure they receive clear communication throughout the service process. Your ability to manage high volumes with precision will ensure customer satisfaction. A strong understanding of OEM processes and warranty compliance will contribute to your success.
Key Responsibilities:
• Conduct customer intake and consultations
• Create and update repair orders accurately
• Collaborate with technicians for timely diagnosis
• Recommend maintenance and upsell services
• Update customers on repair status and costs
Requirements:
• 3–5 years' experience in a dealership setting
• Familiarity with Chevrolet/GM products is an asset
• Excellent communication and service skills
• Proven ab...