Experienced Store Manager Driving Team Engagement And Customer Care Quebec City

Overview

Transform customer experiences by leading a dedicated store team as a Store Manager. Focus on performance metrics and operational excellence to ensure quality service that delights customers. You will take on a pivotal role in managing store operations, blending customer service with strategic team management. Your leadership will directly influence how customers perceive the brand, and your ability to implement effective training programs will ensure the right team is in place. Collaborate with optometry professionals to maximize patient satisfaction.

Responsibilities

• Ensure high-level customer service standards
• Provide training using established company programs
• Formulate action plans from performance insights
• Collaborate with healthcare professionals for optimal experiences
• Oversee all operational and visual merchandising tasks

Qualifications

• 4+ years of management experience...