Family Hub Support Officer

Job Title: Family Hub Support Officer

Base Location: Holmfield House, W10 5PE

Job Type: 3-month

Salary: PAYE - £18.30/hour

Job Purpose

To provide efficient administrative and business support to the Early Help Service, ensuring effective service delivery across Family Hubs. The role includes acting as a first point of contact for families, maintaining accurate records and databases, and supporting operational and reporting activities.

Roles & Responsibilities

1. Act as the first point of contact, welcoming visitors and handling enquiries in a professional and supportive manner.
2. Provide high-quality administrative support, including preparing documents, reports, and correspondence.
3. Maintain and update databases, ensuring all records are accurate, complete, and up to date.
4. Register new families and ensure all service user information is recorded in line with ...