Fashion Customer Service Representative - Italian market

Are you interested in Fashion? Would you like to help customers to make the right choices ?

At TP we do business with people, for people. We want our employees to be inspired and motivated. Our main goal is to make them proud to belong to TP through job satisfaction and a great work environment.

Responsibilities

• Receive incoming telephone calls from new and existing customers
• Manage customers' orders, changes and returns of products and/or services according to ensure timely and accurate product and service delivery
• Provide an excellent customer service experience to clients through different contact channels, in order to enhance customer satisfaction, engagement and increase sales

Key Competencies

• Data accuracy
• Attention to detail
• Ability to gain immediate credibility and trust
• Exceptional communication skills
• PC and system literate

Candidate Profile