FB Captain - French Lobby Cafe

Being in charge of his/her own section & to provide prompt and courteous F&B service to the Restaurant guests

• Must know all menu items their garnishes contents and preparation methods and be able to relay that information to guests in a polite and concise way if asked
• Serve and clear food and beverage items in an unobtrusive and professional manner
• Utilize the POS system to ring up sales print checks
• Carry trays bus and reset tables with linen china glass and silver
• Ascertain guests satisfaction and handle solvable problem which may arise informing a manager of the problem and how it was resolved
• Follow cash and credit card procedures according to the guidelines of the accounting department
• Maintain a clean neat and orderly restaurant throughout service
• Polish silver refill salt pepper and sugar creamers etc
• Ensure that work station ...