Fertility Patient Coordinator

For a couple walking into a fertility clinic, the journey is rarely just medical. It's emotional, financial, often years in the making, and frequently carries disappointment they're still holding. The doctor sets the clinical path. The counselor walks the patient through it.

We're hiring a Medical Counselor for the gynaecology and IVF vertical — the person who becomes the patient's steady point of contact across their fertility journey. You'll translate complex reproductive medicine into language couples can understand, support them through an emotionally demanding process, coordinate their treatment cycle, and help them make informed decisions with clarity and care.

This is a role for someone who can hold both things at once: genuine empathy and complete honesty. Fertility care lives in that balance.