Field Application Specialist - Ontario

Position Summary

This role provides solution‑oriented consultative training, technical support, and troubleshooting for bioMérieux’s Clinical and Industry product lines at customer sites and remotely. The specialist works with customers to efficiently implement new instrumentation, retain current customer business, develop and strengthen customer relationships that result in loyalty and positive referrals, and promote teamwork to drive productivity and a positive work environment.

Primary Duties

• Coordinate and provide technical training, consultation, and ongoing support of bioMérieux’s diagnostic product lines within the Canada customer base.
• Develop, cultivate, and maintain strong professional relationships with all customers.
• Answer internal and external customer inquiries and ensure regulatory compliance through timely and accurate documentation in bioMérieux’s CRM system; consulting as appropriate with Sales Partners, App...