Field Service Associate BD Biosciences (f/m/d) – German‑speaking Switzerland (Basel, Bern, Zurich)

As a result of the combination of the BD Biosciences and Diagnostic Solutions business with Waters Corporation (NYSE: WAT), you are applying for a position with Waters, a global leader in life sciences dedicated to accelerating pioneering science through analytical technologies, informatics, and service.

Responsibilities

• Installation, maintenance, and repair of flow cytometers according to technical documentation.
• Independent diagnosis and resolution of technical issues at customer sites.
• In collaboration with sales colleagues, inform customers about technical service offerings such as service contracts.
• Ensure customer satisfaction based on the customer satisfaction score.
• Maintain data in the internal ERP system.
• Regular participation in training sessions on technical innovations, including abroad.

Qualifications

• Completed technical education or equivalent qualification in medical tech...