Field Service Engineer

Job Description
The Field Service Engineer travels extensively across North America to install, commission, and maintain advanced process systems while delivering high-quality technical support and training to customers. This role focuses on complex mechanical and conveyance equipment, ensuring reliable performance through preventive maintenance, troubleshooting, and repair activities. The engineer serves as a key technical liaison between customers and internal teams, providing clear communication, detailed documentation, and continuous feedback to support process improvement and product innovation.
Responsibilities

+ Travel to customer sites throughout North America to install, commission, and train users on new process systems.

+ Perform preventive maintenance, diagnostics, and repair activities on complex equipment and machinery, with a strong focus on mechanical troubleshooting.

+ Serve as the primary point of contact during site visits, managing c...