Field Service Engineer

The leader in medical device manufacturing is looking to hire a permeant Field Support Engineer remote in the California Bay area. This Field Support Engineer will provide in depth technical and customer support of their pharmacy automation products and should have experience in robotics, automation machinery or some relevant space. In this role you will travel regionally to provide industry leading support and service to Pharmacies in multiple types of environments.

Key Responsibilities

• Deliver exceptional customer service and technical problem resolution at client sites
• Maintain equipment and proactively resolve potential issues to maximize uptime
• Train customers on operation and maintenance of pharmacy automation systems
• Respond to service requests within SLA requirements
• Collaborate with service teams to resolve complex technical issues
• Assist with new automation installations as needed ...