Field Service Engineer

The Opportunity: Field Service Engineer
Read the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required.
Contract: Permanent
Location: Leeds
Forkway are one of the UK's leading materials handling solutions providers with around 100 employees across three Handling Centres and a number of strategic service centres.
The Impact you will have:
Attending customer locations to determine the likely scope of the work required, assessing and agreeing with the end user his/her work priorities, ensuring safe working practices are adhered to.
Both at outset and as work progresses, liaise with controller and customer on the range of expected work providing clarity and understanding by all parties the likely timescales and associated costs are understood.
Identifying the root cause of a breakdown in a timely manner and ensure the correct parts are obtained in the most cost-effective way. Use a...