Field Service Manager Branch

Direct, manage, train, motivate, and monitor job performance of Field Service Technicians. Ensure safety practices. Review paperwork and timecards.

Recruit, interview, develop, and evaluate service personnel. Counsel direct reports.

Maintain good customer relations and improve customer retention. Maintain direct contact with current or prospective customers. Resolve complaints. Prepare customer service repair quotes, presentations, cost reports, etc.

Pursue and develop new service business. Administer Company goals and policies. Maintain paper flow, records, and reports.

High school diploma and prior experience as a Field Service Technician

Prior experience as a Dispatcher and/or Supervisor preferred

Strong technical/repair knowledge

Good communication, interpersonal, motivational , a...