Opportunity Description
Overview
The Field Service Representative 1 is an entry level position. Dive into an exciting role where youll manage and maintain Sharp equipment across your territory. This role is perfect for tech enthusiasts who are eager to tackle hands-on challenges and thrive in a fast-paced, customer-focused environment.
Responsibilities
- Collaborates with and receives mentorship from experienced Field Service Technicians in installing, maintaining, and repairing cutting-edge Sharp equipment within a designated territory.
- Resolve at least 85% of service calls independently post-training, striving for mastery in equipment maintenance.
- Conducts mechanical and electronic adjustments on equipment as per Technical Service Manual and Field Engineering Bulletins.
- Interprets schematics and conducts electrical troubleshooting, including our complete digital product line.
- Handles customer relatio...
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