Opportunity Description
Job Description Job Description
Job Title: Field Technician
Job Description
This Field Technician role focuses on providing high-touch, executive-level end-user support in a large, global enterprise environment. You will deliver advanced desktop support, manage device provisioning and lifecycle, and ensure reliable onsite and conference room technology experiences. The position requires a polished, professional presence and strong communication skills to support a demanding, high-visibility user base.
Responsibilities
- Provide Level 2 and Level 3 end-user support for Windows desktops, including troubleshooting hardware and software issues.
- Support finance, tax, and accounting applications, including Bloomberg terminals, ensuring they operate reliably and efficiently.
- Handle new hire setups and device refresh activities as part of a Device-as-a-Service program, ensuring users receive fully configured devi...