Opportunity Description
Key Responsibilities
- Process and record incoming payments from various payment channels, including Midtrans, Nicepay, PayPal, and bank transfers.
- Maintain accurate and up-to-date payment records across all programs and events.
- Monitor, verify, and update participant payment statuses, including cancellations, transfers, and payment adjustments.
- Perform daily payment reconciliation and ensure all transactions are recorded correctly.
- Manage payment-related inquiries received through email, WhatsApp, Slack, and other communication channels.
- Generate manual receipts, invoices, and other payment documents as requested.
- Support the sales team and other teams with payment verification and participant-related requests.
- Assist in resolving payment discrepancies and account receivable issues on time.
- Prepare payment recaps, reports, and supporting documentation for the Finance team.
- Ensure all f...
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