Financial Aid Office Assistant (FWS)

Position details

Job Summary The Financial Aid Office Assistant is dedicated to the concept of providing outstanding service to faculty, staff, current and prospective students and their parents. This position is the initial contact for prospective students on the phone and in person. The Financial Aid Office Assistant manages and answers all Financial Aid phone calls and coordinates all mail activity and forms for the Financial Aid Office. This position requires the ability to anticipate tasks that need to be completed and to work independently with initiative to accomplish these tasks while simultaneously completing daily work. In addition, the Financial Aid Office Assistant must have a high-level knowledge of all areas of the University in order to answer inquiries about financial aid, accounting, admissions, academic programs, services, etc. to provide accurate guidance and/or assistance.



Essential Duties and Responsibilities Greets, welcome...