Financial Operations Specialist, Scotia iTRADE

Advance your career as a Financial Operations Specialist with Scotia iTRADE in Toronto, Ontario. This role is pivotal for providing top-level support on operational inquiries related to financial services.
The successful candidate will join the Scotia iTRADE Operations Priority Support Group as an experienced operations agent. With a minimum of 2 years in financial services, you will address inquiries concerning cash management, brokerage transfers, and account onboarding while ensuring seamless client interactions. Excellence in communication and the ability to handle high-pressure situations are crucial for effective de-escalation and resolution.
Key Responsibilities:
• Manage inquiries from client-facing agents promptly
• Exhibit expert knowledge of operational policies and procedures
• Communicate clearly and effectively with colleagues
• Follow up on inquiries to ensure resolution
• Identify and implement operational efficiencies
Requirements:
• College ...