Opportunity Description
First Contact Team Leader - Team Leader
Preston (Head Office)
Salary: £29,880.90
37 hours per week
At N-Compass, advocacy is a commitment to ensuring every individual is heard, respected and supported to have choice and control in their lives.
Were looking for an experienced and passionate Duty Advocacy Team Leader to lead our frontline advocacy service. This is a pivotal role where youll guide a dedicated team, shape service delivery, and ensure people receive high-quality, responsive support when they need it most. The Duty Advocacy team serves as the first point of contact for all Advocacy services, we are responsible for receiving, triaging, and assessing the eligibility of referrals across multiple channels, including telephone, email, online chat, and post.
Why join us? We are proud of our culture, one where people feel valued, trusted and able to thrive.
Preston (Head Office)
Salary: £29,880.90
37 hours per week
At N-Compass, advocacy is a commitment to ensuring every individual is heard, respected and supported to have choice and control in their lives.
Were looking for an experienced and passionate Duty Advocacy Team Leader to lead our frontline advocacy service. This is a pivotal role where youll guide a dedicated team, shape service delivery, and ensure people receive high-quality, responsive support when they need it most. The Duty Advocacy team serves as the first point of contact for all Advocacy services, we are responsible for receiving, triaging, and assessing the eligibility of referrals across multiple channels, including telephone, email, online chat, and post.
Why join us? We are proud of our culture, one where people feel valued, trusted and able to thrive.
- We are recognised as a great place to work, underpinned by strong employee engagement and...
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