First-Line Tech Support Specialist

Software of Excellence in Gillingham, UK, is looking for a dedicated individual to coach customers through software-related queries. In this role, you'll guide users via phone and online chat, ensuring a positive customer experience while encouraging a self-serve approach.

The ideal candidate will have excellent communication skills, technical expertise, and a friendly demeanor. Our commitment to diversity means all qualified candidates are considered without regard to personal characteristics. We welcome your application!