Fixed – Term Ticket/Gate Agent (Customer Service Agent) - Bcn

How You’ll Help Us Keep Climbing (Overview & Key Responsibilities)
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Vision: Serve as a key liaison with a variety of different parties and deliver world-class service to all our customers.

Mission: Co-coordinate SAFE, on time aircraft turn around process and uphold the Delta customer experience to its highest possible standards.

As a Red Coat Customer Service Agent (CSA), you play a vital role in ensuring our customers experience smooth and enjoyable air travel. As part of the ground crew, you’ll work in a dynamic team environment focused on delivering exceptional service. This role involves a wide range of responsibilities, including ticket sales, overseeing check‑in and gate operations, handling connecting and re‑routed flights, assisting with baggage services, and managing th...