Floor Manager - Qatar

We are hiring experienced Floor Manager for a reputed restaurant group in Qatar & Kuwait.

Key Responsibilities

• Oversee daily restaurant floor operations and ensure smooth service flow

• Supervise waiters, captains, hosts, and front-of-house staff

• Ensure high standards of guest service and customer satisfaction

• Handle guest complaints and resolve issues professionally

• Monitor staff grooming, discipline, attendance, and performance

• Coordinate with kitchen and bar teams for efficient service

• Ensure restaurant cleanliness, ambiance, and presentation standards

• Manage table reservations, seating arrangements, and guest handling

• Assist in staff training and team motivation

• Ensure compliance with hygiene, safety, and company SOPs

• Support restaurant management in achieving sales and servic...