Franchise Operations Manager at The Brick

Elevate franchise operations with The Brick as a Franchise Operations Manager. Lead store support and merchandising for franchise locations nationwide, focusing on operational excellence and training.
The Brick is seeking a Franchise Operations Manager to connect corporate operations with franchise stores. In this role, you will ensure adherence to policies, support training on inventory, balancing, and operational procedures. This position is crucial for improving store performance and achieving excellence in customer service.
Key Responsibilities:
• Review and communicate daily reports to franchise stores
• Train store staff on operational policies and procedures
• Address balancing and expense statement issues promptly
• Communicate with underperforming stores to drive improvements
• List and coordinate updates in the Franchise IST reports weekly
Requirements:
• High school diploma minimum; 2-3 years in leadership
• Strong operational and customer servi...